Privacy Policy
Last updated: 9 June 2026
1. Information We Collect
We collect information you provide directly to us, including when you create an account (name, email address), when you check in at businesses, and when you redeem rewards. We also collect usage data such as pages visited, businesses viewed, and transactions made within the app.
2. How We Use Your Information
We use your information to operate and improve LoyalLocal, to personalise your experience, to process loyalty points and rewards transactions, to send you notifications about businesses you follow, and to communicate service updates. We do not sell your personal data to third parties.
3. Cookies
We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyse app usage. You can disable cookies in your browser settings, but some features of LoyalLocal may not function correctly without them.
4. Third-Party Services
LoyalLocal may use third-party services such as analytics providers and hosting infrastructure. These providers may process your data on our behalf and are bound by confidentiality agreements. We do not share personally identifiable information with advertising networks.
5. Data Retention
We retain your account and transaction data for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, subject to any legal obligations to retain data.
6. Your Rights
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of your data or withdraw consent for specific processing activities. To exercise these rights, please contact us at privacy@loyallocal.com.
7. Security
We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at: privacy@loyallocal.com or write to LoyalLocal, 1 Loyalty Square, London, EC1A 1BB, United Kingdom.
